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Cleanup some extraneous wording
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@ -31,7 +31,7 @@ bias](https://en.wikipedia.org/wiki/Confirmation_bias). Once we have a
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particular perception we tend to notice facts and events that support that
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particular perception we tend to notice facts and events that support that
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perception and discount the ones that don't. As a result, when a negative
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perception and discount the ones that don't. As a result, when a negative
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perception forms in someone it can be particularly challenging to dislodge it.
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perception forms in someone it can be particularly challenging to dislodge it.
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Every misstep, every supporting event or action that supports the perception is
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Every misstep, every event or action that supports the perception is
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magnified and held up as an indication that nothing has really changed. While
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magnified and held up as an indication that nothing has really changed. While
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every attempt to address the problems and improve is forgotten or thought to be
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every attempt to address the problems and improve is forgotten or thought to be
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of little importance.
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of little importance.
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@ -44,7 +44,7 @@ culture and will poison the intuitions of your employees until it is changed.
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## Perception is communicable
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## Perception is communicable
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When we encounter a new situation, such as a new job, we look to those around
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When we encounter a new situation, such as a new job, we look to those around
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us to help develop our intuitions about what to expect. We don't have
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us to help develop our intuitions about what to expect. We don't have the
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experience to inform our intuitions yet, so we rely on the experience of
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experience to inform our intuitions yet, so we rely on the experience of
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others. If the prevalent perception of everyone is negative then we'll
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others. If the prevalent perception of everyone is negative then we'll
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gravitate toward a negative perception as well.
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gravitate toward a negative perception as well.
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@ -54,7 +54,7 @@ to push us even further in that direction. It takes a lot of effort to go
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against that cultural drift once it starts. Both the sticky and communicable
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against that cultural drift once it starts. Both the sticky and communicable
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natures of perception serve to make it one of the things that can make or break
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natures of perception serve to make it one of the things that can make or break
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a culture. Unfortunately, there is only about a 50/50 chance that you'll be
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a culture. Unfortunately, there is only about a 50/50 chance that you'll be
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starting with positive perception from the beginning. Generally, you'll be
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starting with positive perception from the beginning. Chances are you'll be
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starting out with a handicap.
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starting out with a handicap.
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## Perception is rarely a reflection of reality
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## Perception is rarely a reflection of reality
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@ -65,12 +65,13 @@ possession of a full understanding of everything we experience. Our perception
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is colored as a result. Both negative and positive perceptions tend to be somewhat
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is colored as a result. Both negative and positive perceptions tend to be somewhat
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misinformed. A negative perception will usually blow things out of proportion.
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misinformed. A negative perception will usually blow things out of proportion.
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It will paint things in an overly negative light and discount the positive
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It will paint things in an overly negative light and discount the positive
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aspects of a situation.
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aspects of a situation. A positive perception will downplay certain events
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and rationalize others.
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Perception can create worry where it's not warranted. It can create unrealistic
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Perception can create worry where it's not warranted or it can create
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hope. It colors our reality in ways that can prevent rational and realistic
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unrealistic hope. It colors our reality in ways that can prevent rational and
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expectations. The more out of line with reality a perception is the more
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realistic expectations. The more out of line with reality a perception is the
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incorrect the reactions to events will be.
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more incorrect the reactions to events will be.
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# Great leaders shift perceptions
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# Great leaders shift perceptions
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@ -108,10 +109,10 @@ honest, eventually perception will be more in line with reality.
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## Recognizing their own perception
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## Recognizing their own perception
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Great leaders also recognize they also have perceptions that can be just as
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Great leaders recognize they also have perceptions that can be just as sticky
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sticky as the people they lead. If the problem is that your perception is out
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as the people they lead. If the problem is that your perception is out of line
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of line with reality, then you won't be able to work to keep others perception
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with reality, then you won't be able to work to keep others perception in line
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in line with reality. We have just as much of a tendency toward confirmation
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with reality. We have just as much of a tendency toward confirmation bias, and
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bias, and we need to work just as hard to counteract it. Sometimes, when the
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we need to work just as hard to counteract it. Sometimes, when the perceptions
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perceptions of those you lead differ from yours it's because you are the one
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of those you lead differ from yours it's because you are the one who needs an
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who needs an adjustment.
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adjustment.
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