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Change the callouts

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Jeremy Wall 2020-04-20 17:22:11 -04:00
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content/engineering-managment-is-hard.md
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@ -23,7 +23,7 @@ opportunity. So here I am with a role that is 80% managment and 20% technical
contribution. In theory I think it was intended to be 50/50 but reality differs contribution. In theory I think it was intended to be 50/50 but reality differs
quite a bit. quite a bit.
> Engineering Management is **hard** ## Engineering Management is **hard**
I don't think I realized just how hard managing people is until I experienced I don't think I realized just how hard managing people is until I experienced
it for myself. Some of the problems are fundamentally unsolvable. The most you it for myself. Some of the problems are fundamentally unsolvable. The most you
@ -34,8 +34,7 @@ like to talk about what I've learned.
# Communication # Communication
> You are a conduit between the needs of the business and the capabilities ## You are a conduit between the business and the engineering team
> of the engineering team
In many ways being an engineering manager is about being a translator. You are In many ways being an engineering manager is about being a translator. You are
a conduit between the needs of the business and the capabilities of the a conduit between the needs of the business and the capabilities of the
@ -54,8 +53,7 @@ honest about what you are empowered to accomplish. Be realistic about the
capabilities of the team to the business. Don't oversell and don't undersell. capabilities of the team to the business. Don't oversell and don't undersell.
If you lose the trust of either side you'll be ineffective in your role. If you lose the trust of either side you'll be ineffective in your role.
> People appreciate it when you are honest about your failings ### People appreciate it when you are honest about your failings
> and diligent in addressing them
Come clean when you mess up. You aren't any more perfect than the next guy. Come clean when you mess up. You aren't any more perfect than the next guy.
Sometimes you'll drop something on the floor. When it happens acknowledge your Sometimes you'll drop something on the floor. When it happens acknowledge your
@ -79,7 +77,7 @@ factual content of your communication and not the method of delivery. This can
be harder than it sounds. Trying to eliminate any emotion from your delivery be harder than it sounds. Trying to eliminate any emotion from your delivery
can be just as bad as including negative emotion. can be just as bad as including negative emotion.
> I have found that focusing on empathy is helpful ### I have found that focusing on empathy is helpful
Try to understand how your audience is going to percieve the news you need to Try to understand how your audience is going to percieve the news you need to
deliver. It goes a long way when it's clear that you understand the impact what deliver. It goes a long way when it's clear that you understand the impact what
@ -108,7 +106,7 @@ are weekly planned deployments better? What about developer tooling? Is it
everyone for themselves or is tooling a first class part of your teams everyone for themselves or is tooling a first class part of your teams
identity. In your technology choices do you tend toward build or buy? identity. In your technology choices do you tend toward build or buy?
> Your goal is to be in a position where you don't need to micro-manage your team ### Your goal is to be in a position where you don't need to micro-manage
To be effective you need to be clear about your teams identity. This will give To be effective you need to be clear about your teams identity. This will give
guide rails for your developers and team members. They will know what mental guide rails for your developers and team members. They will know what mental
@ -125,7 +123,7 @@ You don't want a narrartive that is framed as us vs them, something I've seen
before in engineering organizations. You want it to focus on how the team can before in engineering organizations. You want it to focus on how the team can
be productive and make the business successful. be productive and make the business successful.
> If you aren't honest in your narrative then the cracks will start to show ### If you aren't honest in your narrative then the cracks will start to show
A good narrative is believable, one that everyone can buy into. Telling a story A good narrative is believable, one that everyone can buy into. Telling a story
about where the company is going and how the team will be able to contribute to about where the company is going and how the team will be able to contribute to
@ -134,8 +132,7 @@ accurate and not a fabrication. If you aren't honest then the cracks will start
to show and people will share their own narratives. Narratives that, in many to show and people will share their own narratives. Narratives that, in many
cases, lead to bad places for the team. cases, lead to bad places for the team.
> If parts of your narrative are in conflict with itself then the ### If your narrative is in conflict with itself then the team can't self direct
> team won't know how to self direct
An inconsistent narrative will kill productivity. If parts of your narrative An inconsistent narrative will kill productivity. If parts of your narrative
are in conflict then the team won't know how to be self directed. They'll be are in conflict then the team won't know how to be self directed. They'll be
@ -143,7 +140,7 @@ backtracking all the time and it will appear to them that the ground is
shifting under their feet. If you craft a good narrative then the team will shifting under their feet. If you craft a good narrative then the team will
have a shared story. They will know where they fit. have a shared story. They will know where they fit.
> Acknowledge change and the need to adapt to it ### Acknowledge change and the need to adapt to it
Narratives need to change and evolve. When this happens, be transparent about Narratives need to change and evolve. When this happens, be transparent about
it. Acknowledge that the environment is changing and the team needs to adapt to it. it. Acknowledge that the environment is changing and the team needs to adapt to it.
@ -152,9 +149,6 @@ on how to change it. Don't try to shoehorn the changes into the old narrative.
# Potential Impact # Potential Impact
> You can be the difference between a good work environment
> for employees and a bad one
If the above challenges appeal to you then you might be interested in some If the above challenges appeal to you then you might be interested in some
managerial roles. The impact you can have on a team and a company make it worth managerial roles. The impact you can have on a team and a company make it worth
it. You can be the difference between a good work environment for employees and it. You can be the difference between a good work environment for employees and